Air Europa launches Plusgrade the platform that offers passengers with Economy tickets the opportunity to Business Class upgrade on all his routes.

As a simple online auction, this innovative solution allows travellers to make an offer and, if among the best, get an upgrade that allows you to enjoy the many benefits reserved for business class passengers, such as access to the VIP room, preferential boarding and other exclusive services.

Air Europa auctions upgrade in Business Class

How to get the upgrade in Business Class with Air Europe

Thanks to the introduction of this initiative, passengers who choose Air Europa can now experience the luxury and superior comfort of business class seats as well as a variety of high quality services on board. The delicious gastronomic offer, access to the airport’s VIP rooms, check-in at a dedicated counter and priority boarding are just some of the privileges that Business Class passengers can enjoy.

The main objective of this innovative solution is to offer passengers the possibility to better configure and customize their flight experience.

How does Plusgrade work?

Economy class customers flying with Air Europa and looking for a top class flight experience can make an offer for an upgrade in Business Class. Seven days before the flight, passengers will receive an invitation by email or via the airline website.

Users can then make an offer, indicating a higher or lower amount than the platform reference. A few hours before the flight and according to availability, Air Europa will communicate to the customer the best offers recorded.

After the notification of the auction winnings and after acceptance by the customer, payment will be made and the award of the upgrade in Business Class.

Customization and Flexibility for All Passengers

Plusgrade is available for all passengers of a given flight, starting from the time of booking. If you want to make an offer for more people or customize the settings, you can do it directly through the Customer Service. In case of flights with coincidence, you must indicate the route for which you intend to upgrade in Business Class.

Plusgrade is already active on a wide selection of Spanish, European and transocean routes. This initiative confirms the leading role of Air Europa in the development of marketing actions aimed at improving the flight experience of passengers. The company continues to value its business class, which represents one of the distinguishing strengths on all routes served.

Conclusions

Air Europa is redefining the travel experience by offering passengers with Economy tickets the opportunity to enjoy the benefits of the Business class. Thanks to the implementation of the Plusgrade platform, passengers can participate in an auction to get an upgrade, allowing them to travel comfortably and enjoy exclusive services on board.